NAME RT-Extension-DeactiveActionPref - Deactive action user pref DESCRIPTION This extension allow user to specify the action (Respond or Comment) of links that change a ticket to an inactive status, e.g. the default "Resolve" and "Reject" links. RT VERSION Works with RT 4.2 INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Plugin('RT::Extension::DeactiveActionPref'); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Best Practical Solutions, LLC BUGS All bugs should be reported via email to L or via the web at L. COPYRIGHT This extension is Copyright (C) 2014 Best Practical Solutions, LLC. This is free software, licensed under: The GNU General Public License, Version 2, June 1991